1. Wholesale items are final and non-refundable; damaged goods sold at wholesale pricing are returnable for exchange only.
3. Merchandise must be in original condition or have been received damaged.
Save the Manatee Club will reimburse return postage costs only if we shipped the wrong item/size or in the case of damaged goods.
For refund processing, email firstname.lastname@example.org, or call 1-800-432-5646 and ask for the Catalog Department.
In the event of damaged goods, a Return Merchandise Authorization (RMA) number and Return Shipping Label will be emailed to you. To help with processing the return postage claim, please include photos of damaged items and the shipping box they were received in.
For non-refundable shipping, please return your item in its original condition and packaging to:
Please include all original paperwork with your return.